down the HR rabbit hole

Practical, everyday value, sampling current Human Capital trends

Michelle Parker

Episode 14  (Live Now)

Michele Parker has six years with the Houston Benefits division of USI Southwest team. Michele has 16 years of experience in the field of health promotion and corporate wellness.

Prior to joining USI, she worked for Cigna as a Client Account Support Specialist. While at Cigna, she gained experience working at the carrier level where she was placed onsite at the City of Houston account working on their health management program. Michele successfully developed and managed wellness programs for the 20,000+ employee population at the University of Texas MD Anderson Cancer Center. During her tenure, MD Anderson was awarded the Houston Business Journals Healthiest Employers award.

Michele graduated from Stephen F. Austin State University with a Bachelor of Science in Health Science/Community Health and a Minor in Communications. She is a Certified Health Education Specialist, has her Masters from Texas Southern University in Health Education, and is a Certified Worksite Wellness Program Manager with The National Wellness Institute. She has held adjunct professor positions teaching Health Promotion courses to graduate-level students at the University of Houston, in Clearlake Texas.

Michele currently resides in Missouri City, Texas, and is the mother of two. In her leisure time, Michele enjoys playing with Chase and Joie, running, traveling, and entertaining friends and family.



Episode 13  (Previous)

Mike joined USI in February 2019 continuing 20+ years in the employee benefits business. In addition to his experience in underwriting, reporting, and analytics, he has worked on benefits administration and account management. Before coming to USI, he was the operational analytics manager with Innovu, LLC for two years. Before that, he gained 18 years of experience in the north Texas broker/consultant world as a database developer, eligibility and administration consultant, account manager, and claims analyst/underwriter.

Mike's analytic skills and strategic focus help him provide real-world analysis of business situations and to make recommendations to help our customers and their employees. He has worked with customers ranging from nationwide employers to small municipalities and has covered the spectrum of funding arrangements. His focus is to provide meaningful insight into the wide variety of healthcare and financial information available and assist your benefits consulting team with timely, forward-looking recommendations.

Mike is a lifelong resident of the DFW area and attended the University of Texas at Austin.

To be a guest, contact us here!


Sanders Offner, Philip Carrillo, Richelle Chategnier, and Kayla Chategnier.



Guests of “Down the HR Rabbit Hole” are clients, friends, field experts, business owners, and professionals in relevant fields.  Their points of view, as they are broadcast on “Down the HR Rabbit Hole,” do not represent Crescent Payroll Solutions and CrescentHR.  Information in “Down the HR Rabbit Hole” does not constitute legal advice.



Crescent Payroll Solutions, LLC, was founded in May 2011.  Its founder, Sanders Offner, spent many years prior to starting CPS with a national payroll firm where he learned the business.  Starting his own bureau out in a closet in his house, Sanders worked hard to build strong infrastructure around best-in-class customer service and relationships with his clients.  July, 2020, in response to client demand, Sanders and his business partner, Justin Farrae, completed the Human Capital Management service vertical with the introduction of CrescentHR, a fractional HR services department, which focuses on providing small to medium businesses with HR guidance, resources, and tools.



“Down the HR Rabbit Hole” is a podcast produced, recorded, and published by Crescent Payroll Solutions, LLC.  The podcast is hosted by Sanders Offner, the founder and CEO of Crescent Payroll Solutions, LLC.  His cohosts and alternates are Philip Carrillo, an HR Advisor for CrescentHR, Richelle Chategnier, Sales Lead for Crescent Payroll Solutions range of products and services, and Kayla Chategnier, Sales Coordinator.

Our goal for “Down the HR Rabbit Hole” is simple.  We want to introduce you to business owners, HR thought leaders and managers, and experts from specialized fields.  They’ll share hard-earned wisdom, expertise, and insights with you every two weeks, you decide what you want to do with it.  We want to give you, our clients, friends, and audience practical, everyday value, sampling current Human Capital trends.



Sanders Offner, President Founder, Crescent Payroll Solutions,

Richelle Chategnier, Sales,

Kayla Chategnier, Sales,

Philip Carrillo, CrescentHR,